Skyway Minisplit Sales

Highly recommended

Ordered my MrCool through Skyway thinking if I needed any assistance it would be better to work with a local dealer. Glad I did…had several questions on delivery and install and they were always happy to help. Highly recommend! I was in the area and grabbed a Hurricane pad from them too!

Skyway Mini-Splits has been a dream to work with from the initial inquiry through the install completion. I spoke with Carla to get a few questions answered up front. I ordered using their website which was straight forward and easy. A big plus for me is I live in Texas and did not have to pay sales tax. The 18K single zone Gen 4 mini-split arrived quickly and in perfect condition. I was able to install the unit without help. David does their installs and was able to help me with a couple of questions. Here is the amazing part, Carla or David answered the phone every time I called! I installed a Gen 3 mini-split a couple of months ago with my neighbor. His came with a mini-stat which is the only way to get humidity information. My Gen 4 was missing the mini-stat. A significant disappointment for me. We both have woodshops and humidity is important. Carla checked with MrCool and confirmed the Gen 4s don't ship with the mini-stat. Here is the extra mile! They had a mini-stat in their warehouse and it is on its way to me, complimentary. My unit was also missing a little freshness filter and that is also on its way already. I became aware of the missing items today and to have them shipped the same day is amazing.

Big box stores sell these units but they are usually not in stock and have to be ordered. If you buy from a big box store you have to use MrCool for technical support. We had to use it when we installed my neighbors. It was a significant exercise in patience. Buying from Skyway Mini-Splits is a no brainer.

Great service before, during, and after the sale!

I was looking for a MRCool dual zone mini split and was about to give up. I typically got no response to questions, quotes, etc., from other dealers. I finally found the good folks at Skyway and they immediately answered my questions, made recommendations, and had my unit on the way in no time. (I had been told "Not in stock/ can't get it so many times I was giving up) The whole experience was fantastic, seamless, and easy. Cant recommend them highly enough!

Polite, knowledgeable, helpful, and personable customer service. They got together everything I need for install. I’m currently awaiting my unit to be shipped, but as far as the sales aspect they are great to work with.